Because RemotePass is the only one providing a medium where all traffic goes through without any exception.  The end of peer2peer technology that is used by all our competitors is in sight as peer2peer traffic is not secure by design.  RemotePass is the the most secure remote support technology meeting and even exceeding the highest level of security demands.

On top of this, the architecture of RemotePass products lends built-in security to the support process. Both the support representative and the customer work from behind corporate firewalls providing a barrier to any potentially malicious traffic. In addition, a RemotePass session is initiated spontaneously when a support issue occurs and is then discontinued when the session is completed, providing only a small, irregular period of time wherein RemotePass traffic is crossing the internet. This secure architecture provides the first level of RemotePass security by obscuring the entire support process by leaving existing security structures in place and spontaneously generating each support session.

• All RemotePass traffic is heavily compressed and encrypted to ensure a 100% secure connection when crossing the internet.
• All RemotePass traffic is also 256 bit SSL encrypted on top of the default encryption and compression to provide a hypersecure connection matching the highest level of security demands.
• Using HTTPS also increases the support range as HTTPS works by default through advanced security devices (Corporate Firewalls and Proxy servers) that use active content filtering.